{"schema":"asylumcompass-guide-response-1","ok":true,"publication":{"schema":"asylumcompass-guide-publication-1","resourceId":"guide:something-went-wrong","guide":"something-went-wrong","locale":"zh-CN","title":"核实移民通知与案件信息问题","summary":"选择遇到的情况，查看需要收集的记录、应核对的官方步骤，以及获取帮助的途径。","canonicalUrl":"https://asylumcompass.com/zh/something-went-wrong","representationUrl":"https://asylumcompass.com/zh/something-went-wrong.json","scope":{"kind":"conditional_editorial_guide","parameters":[],"explanation":"本指南保留页面说明及有条件的下一步操作，不携带当前筛选、个人案件信息或服务机构名录导出。"},"sections":[{"id":"no-notice","title":"我没有收到通知","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我没有收到通知","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["即使没有看到邮件，法院也可能已安排开庭。没有收到信，不能说明没有开庭安排。","未注意到的开庭可能导致法院在你缺席时作出决定。官方记录中的日期需要及时核实。","查询 EOIR 案件信息系统或热线，再向记录中的法院核实差异。自动信息有限，法院通知才是正式来源。","法院将开庭通知寄往登记地址。如果开庭日期已过，查找法官命令并阅读下方错过开庭指南；涉及通知的问题有专门的重新开案规则。","开庭通知：排期信息。送达（service）：正式交付。缺席（in absentia）：本人未出庭。"],"items":["NTA 和以前的全部开庭通知","信封、邮寄日期和退回邮件","地址变更表、提交回执及以前的地址"],"links":[{"label":"EOIR 案件信息与官方核实","url":"https://www.justice.gov/eoir/eoir-case-information"},{"label":"EOIR：初步排期庭与通知","url":"https://www.justice.gov/eoir/policy-manual-eoir/part-II/icpm/chapter-3-14"},{"label":"EOIR 地址与联系方式要求","url":"https://www.justice.gov/eoir/update-respondent-or-alien-information"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]},{"id":"missed-hearing","title":"我错过了开庭","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我错过了开庭","urgency":"prompt_verification","urgencyExplanation":"应尽快核实并寻求合格帮助；须核对实际命令及适用期限。","paragraphs":["法官可能已在你缺席时开庭，并可能签发缺席遣返令。先核实实际发生了什么。","这可能需要紧急处理。命令的类型和日期影响可用程序及期限。","查看法院记录，向法院或代表索取命令；网上摘要可能不完整。","EOIR 说明了通过重新开案动议请求撤销缺席遣返令的程序，这与直接向 BIA 上诉不同。对于遣返程序，以特殊情况导致缺席为由提出的此类动议，手册规定须在缺席命令作出后 180 天内提交；未获得适当通知或符合条件的拘押情况适用不同规则。具体适用哪条需要核对实际记录，应及时寻求合格帮助。","重新开案（reopen）：请求法院再次处理。撤销（rescind）：使命令失效。动议只是请求，不会自动获准。"],"items":["命令和开庭通知","NTA、信封和地址变更回执","注明日期的经过说明及相关证明记录"],"links":[{"label":"EOIR：本人缺席时的开庭","url":"https://www.justice.gov/eoir/policy-manual-eoir/part-II/icpm/chapter-3-16"},{"label":"EOIR：请求重新审理缺席命令","url":"https://www.justice.gov/eoir/policy-manual-eoir/part-II/icpm/chapter-4-9"},{"label":"EOIR：寻找合格法律代表","url":"https://www.justice.gov/eoir/find-legal-representation"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]},{"id":"moved","title":"我搬家了","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我搬家了","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["搬家可能需要更新机构记录。更新地址和更换审理法院是两个不同程序。","通知可能继续寄往旧地址。EOIR 要求在五个工作日内报告联系方式变化；每名有待处理案件的受影响人员须分别填表。","确认目前由哪所法院或 BIA 处理。阅读对应 EOIR-33/IC 或 EOIR-33/BIA 表格的说明，包括送达要求。","EOIR 提供网上、邮寄和当面更新地址的方式。按正确受理机关的表格要求操作。更新 EOIR 不会自动更新所有机构；另行核实 USCIS 或 DHS 的要求。邮编查询不能转移案件，改地址也不免除既定出庭义务。","EOIR-33/IC：移民法院联系方式更新。EOIR-33/BIA：上诉委员会联系方式更新。更改审理地点（change of venue）：请求把程序转到另一法院。"],"items":["当前法院或 BIA 通知","旧、新联系方式及搬家日期","已提交的变更表、送达证明和确认回执"],"links":[{"label":"EOIR 地址与联系方式要求","url":"https://www.justice.gov/eoir/update-respondent-or-alien-information"},{"label":"EOIR Respondent Access 表格","url":"https://respondentaccess.eoir.justice.gov/en/forms/"},{"label":"EOIR：初步排期庭与通知","url":"https://www.justice.gov/eoir/policy-manual-eoir/part-II/icpm/chapter-3-14"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]},{"id":"lawyer-not-responding","title":"我的律师没有回复","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我的律师没有回复","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["联系不上律师，不表示律师已从法院记录中退出，也不表示期限已改变。","在确认谁负责案件期间，你可能需要可靠的提交文件、通知和命令副本。","尝试代表已公布或约定的联系方式，并通过 EOIR 核实开庭信息。索取案卷副本和即将到来日期的说明。","EOIR 有退出和更换代理的程序；私下决定终止合作，不等于法院批准代理变更。官方纪律项目说明投诉程序。投诉与处理即将到来的开庭或提交期限是不同事项。","登记代表：正式代理该事项的人。退出：取得所需许可后结束代理。替换：由另一代表接替。"],"items":["委托协议和付款回执","EOIR-28 或 EOIR-27 代理登记表","已提交文件、命令及尝试联系代表的记录"],"links":[{"label":"EOIR：变更代理关系","url":"https://www.justice.gov/eoir/policy-manual-eoir/part-I/chapter-5-4"},{"label":"EOIR 律师纪律项目","url":"https://www.justice.gov/eoir/attorney-discipline-program"},{"label":"EOIR：寻找合格法律代表","url":"https://www.justice.gov/eoir/find-legal-representation"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]},{"id":"received-nta","title":"我收到 NTA","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我收到 NTA","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["NTA（I-862 表）是 DHS 的起诉文件，列出遣返程序中的事实主张和法律指控，本身不是法官最终决定。","其中包含政府主张、开庭安排和保持联系方式更新的责任。","阅读开庭部分并查 EOIR 官方信息。DHS 送达和向法院提交可能不在同一时间；网上查不到，不能证明可以忽略文件。","DHS 将已送达的 NTA 提交移民法院后，遣返程序开始。初步排期庭通常处理排期和初步事项。在决定如何回应之前，可请合格人员解释不熟悉的事实主张和法律指控。","事实主张（allegation）：声称发生的事实。法律指控（charge）：主张适用的遣返法律依据。被申请人（respondent）：程序中的当事人。"],"items":["NTA 所有页面，包括背面","信封和收件日期","后续开庭通知或地址更正"],"links":[{"label":"EOIR：遣返程序如何开始","url":"https://www.justice.gov/eoir/policy-manual-eoir/part-II/icpm/chapter-3-2"},{"label":"EOIR：初步排期庭与通知","url":"https://www.justice.gov/eoir/policy-manual-eoir/part-II/icpm/chapter-3-14"},{"label":"EOIR 案件信息与官方核实","url":"https://www.justice.gov/eoir/eoir-case-information"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]},{"id":"status-wrong","title":"案件状态似乎不对","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 案件状态似乎不对","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["自动摘要可能不完整，或与文件不同。屏幕上的一条信息不是完整程序记录。","涉及开庭、命令或提交期限的冲突，应及时核实。","将文件签发机构、日期和案件标识与该机构官方系统对照。EOIR 信息对应移民法院事项，不是 USCIS 申请查询。","联系负责法院，或在可用时通过 Respondent Access 核实。记录询问和回复的日期。官方门户常见问题解释了为什么部分信息不会出现在公开自动系统中。","案卷（docket）：法院案件记录。待处理（pending）：按该系统定义仍待处理。行政关闭：一种程序状态，不一定是最终获批或被拒。"],"items":["完整状态信息及查看时间","最新通知或命令，以及以前版本","提交回执、投递确认和法院回复"],"links":[{"label":"EOIR 案件信息与官方核实","url":"https://www.justice.gov/eoir/eoir-case-information"},{"label":"Respondent Access：案卷与访问问题","url":"https://www.justice.gov/eoir/respondent-access-portal-frequently-asked-questions"},{"label":"EOIR 法院目录与联系方式","url":"https://www.justice.gov/eoir/immigration-court-operational-status"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]},{"id":"clock-wrong","title":"我的庇护工卡计时似乎不对","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我的庇护工卡计时似乎不对","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["庇护 EAD 计时用于工作许可规则中的等待期，与提交申请以来经过的自然日不同。","暂停、重新开始或记录错误可能影响显示天数。仅凭计时天数不能确定工作许可资格。","将 EOIR 计时信息与提交及开庭记录对照。官方更正常见问题区分目前法院事项、历史错误和上诉中案件的处理途径。","官方常见问题说明如何请求更正和需要哪些支持信息。先找到相关日期和登记的延期原因；合格法律帮助可以核对该延误应如何计算。","EAD：工作许可文件。延期（adjournment）：推迟开庭。计时更正：核对登记的计时，不是庇护决定。"],"items":["庇护提交确认和日期","开庭日期和延期通知","计时信息、以前的更正请求及回复"],"links":[{"label":"EOIR：庇护工卡计时问题与更正","url":"https://www.justice.gov/eoir/garcia-perez-settlement-faq"},{"label":"Respondent Access：案卷与访问问题","url":"https://www.justice.gov/eoir/respondent-access-portal-frequently-asked-questions"},{"label":"EOIR：寻找合格法律代表","url":"https://www.justice.gov/eoir/find-legal-representation"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]},{"id":"letter","title":"我看不懂这封信","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我看不懂这封信","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["政府来信可能是通知、要求、回执或决定。标题和签发机构有助于辨认用途。","即使其他内容不清楚，开庭、回复日期或上诉说明也可能需要及时处理。","使用信上所列机构的官方联系方式，并查询对应案件系统。对照表格编号、签发日期及之后的来信。","先使用文件解释页，再阅读实际文件中的说明。可请合格帮助解释决定或回复要求。保留原件和副本；本站不需要上传文件或提供身份资料。","通知：某项事件或要求的信息。回执：确认收到。命令：正式决定或指示。收到回执不一定表示获批。"],"items":["全部页面和附件","信封和送达日期","此前相关通知、回执及提交文件"],"links":[{"label":"EOIR 案件信息与官方核实","url":"https://www.justice.gov/eoir/eoir-case-information"},{"label":"Respondent Access：案卷与访问问题","url":"https://www.justice.gov/eoir/respondent-access-portal-frequently-asked-questions"},{"label":"EOIR：寻找合格法律代表","url":"https://www.justice.gov/eoir/find-legal-representation"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"},{"label":"读懂一份文件","url":"https://asylumcompass.com/zh/understand#documents"}]},{"id":"which-court","title":"我不知道哪所法院负责案件","when":"仅在符合本人情况时适用；采取行动前请阅读整节内容。 我不知道哪所法院负责案件","urgency":"follow_notice","urgencyExplanation":"请遵循适用通知及官方指引。","paragraphs":["与居住邮编关联的法院，可能不同于目前处理已有案件的法院。","正确的受理机关关系到开庭、联系信息更新和文件提交。","先看最新官方通知和 EOIR 案件信息。法院运行目录列出联系信息和状态。邮编查询可作指引，但个人分配以官方记录为准。","通知与网上信息不一致时，向所列法院询问。法院人员可以提供程序信息，但不会为你选择法律策略。BIA 上诉与移民法院开庭由不同机关处理。","审理地点（venue）：程序在哪里进行。行政管理法院：为指定地点保存案卷的法院。BIA：移民上诉委员会。"],"items":["最新 NTA、开庭通知或法官命令","任何转移案件或更改审理地点的命令","以前的法院来信及地址更新记录"],"links":[{"label":"EOIR 案件信息与官方核实","url":"https://www.justice.gov/eoir/eoir-case-information"},{"label":"EOIR 法院目录与联系方式","url":"https://www.justice.gov/eoir/immigration-court-operational-status"},{"label":"EOIR 地址与联系方式要求","url":"https://www.justice.gov/eoir/update-respondent-or-alien-information"},{"label":"找合格的法律帮助","url":"https://asylumcompass.com/zh/find-help"}]}],"sources":[{"id":"official-1","url":"https://respondentaccess.eoir.justice.gov/en/forms/","title":"Forms | EOIR Respondent 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